Revo Updates for COVID19
We will update this page for any changes to our operations while we, and the world, all deal with the coronavirus.
This page was last updated as of March 19, 2020 at 9:10pm MTN.
The most common question:
Are you still shipping?
Yes! But please read this page for minor exceptions.
We are a small, flexible company and we are well positioned to continue providing great service and great products to our customers.
Our current inventory is balanced between our own warehouse and Amazon warehouses to allow the fastest shipping to our customers.
As of today, we have inventory for all our primary straps.
If we sell out of a particular strap, we may choose to delay the next batch until we have more insight into this situation.
A large percentage of our customers are going through tough times as most rely on live shows to earn or supplement their living.
We empathize with you. This is hitting the entire music industry, including us. We rely on your support to keep Team Revo building the most unique straps in the world.
We have always had a lean operation and will be here for you after the dust settles.
Let's get through this together and come out stronger on the other side.
So... Are you still shipping straps?
As long as the US Post Office is open, we will be shipping straps.
Most straps will still be shipped with our expedited service. Please read on for a few exceptions.
Our normal shipping time for domestic (US) orders is 2-3 days with US Priority Mail.
However, we use a combination of our own warehouse and Amazon warehouses.
Amazon warehouses are currently not offering expedited services for our product. Even though it costs us the same amount, it will take about 7 days to receive a product with their current shipping times.
There are a few straps that we are low on inventory and ONLY have at an Amazon warehouse. Expect at least 7 days (US) to receive the following straps:
- Black Solano
- Mahogany Solano
The rest of our straps will still be shipped USPS Priority Mail with our 2-3 business day service.
International orders will (mostly) continue to ship as normal. However., for the straps listed above, we will have to ship the strap to our own warehouse, and then send it to you via USPS (Amazon does not allow us to ship internationally).
Expect 2 to 5 weeks for international straps depending on your location and customs. We are not experts on how each country is handling international shipments at this time, so please look into this before ordering.
Lastly, we thank you for considering purchasing from a small business like Revo. We expect the next several months to be tough, but we've been through a lot in 20+ years. We'll get through this together and learn a lot.
If you have any questions, please contact Brian (Brian@RevoGuitarStraps.com).
All the best